bighairydog.jointstaging.comFrontpage - Big Hairy

Dog 800-377-7776 service@bighairydog.jointstaging.com REMOTE SUPPORT Join Meeting Get Emergency Tech Support Products Schedule A Demo/Get A Quote Our Customers Our Story Contact Us Buy Tags Customer Center Point of Sale. Inventory Management. The Retailer’s Best Friend. Products Powerful solutions. Unbeatable support. In 1993, a young married couple set forth to disrupt a fledgling technology sector known as Point of Sale. Hunkered down in a small office, located in Fair Oaks, CA, Mick & Sandy Malaney identified a severe need for specialized client services to independent retail stores. As technology advanced, the customer was left behind. Nearly 30-years later, Big Hairy Dog is an award-winning help desk providing concierge service to a worldwide retail community. "We have received nothing but excellent service. We even receive monthly courtesy calls just to see how we’re doing." —Ron Robinson, Inc. Retail Pro Easy to use, easy to manage…it will become your secret to success. Retail Pro Prism is a complete retail management system designed to provide a feature rich point of sale and back office merchandise management with an in-depth reporting and analytics platform. One of Retail Pro Prism’s strengths is combining these operational areas in a single system that can be used to serve both the small business owner as well as the multi-national retail organization. Learn More Get A Quote PUG Retail Presenting PUG: Everything you ever dreamed of to keep your retail establishment running like a dream. Point-of-Sale, Inventory Management, Customer Loyalty, a three-dimensional matrix-grid, everything — it’s all packed into one very powerful punch that will launch you into a new & better way of doing business. Work with a system that can function with multiple tabs open at the same time. Use your PO while in an inventory screen, while in a report of data to help make the best possible buying decisions. POWERFUL MODULES allow you to take full control of your customers’ preferences, their buying history, your existing inventory, managing special sales…the list is as impressive as it is long. Learn More Get A Quote Hardware Solutions We offer modern hardware by Zebra, Linea Pro, Sled, and Captuvo Sled that work seamlessly with our software. And all of our equipment is backed by our EXCLUSIVE 24-hour Next-day Replacement Warranty. Learn More Get A Quote Quickbooks Financial Solutions Run your business more effectively. Make organization easy. Banking on the go with a mobile app. Quickbooks Online Financials – the future of Accounting in the Cloud! Click here to buy now! Get More Information RIOT RFID Late nights, long weekends and exhausted staff laboriously scanning each item for inventory reconciliation is over. RIOT utilizes RFID technology which allows an employee to scan inventory by the square foot, not by each item. Scanning inventory goes from days to minutes with immediate inventory updates. No more quarterly, bi-annual or annual inventories. RIOT’s simplicity and speed accelerates the frequency of taking physical inventories ensuring you more profit and less loss. Get More Information Partnerships In order to offer the best service, we insist on partnering with only the best tech companies. Marketing Materials Download our brochure and other facts and figures right here: Company Brochure Support Doc Sample Timeline 3mo Rollout Our Customers Our customers Are The best! Obviously, controlling the flow of inventory is at the core of managing your retail business. But growing and expanding your business goes beyond inventory management. Point of sale to the backroom to building customer loyalty is only part and parcel to the overall experience of building your brand. And, at end of the day, technology must compliment your work flow, not hinder it. Impossible? Technology enhancing work flow is what Big Hairy Dog does and does it quite well. We identify and integrate technology that improves your business’ performance while providing world class training and ongoing support necessary for you to successfully drive your technology. Need proof? Let our customers share their experiences. Sit back, relax and click away! See you soon. CLICK ON MAP MARKERS TO VIEW CUSTOMER TESTIMONIALS While we serve many specialty retailers around the world with various needs, one thing is unanimous—they all boast about our pro-active, know-you-on-a-first-name basis, superior customer service. Learn more about our clients Referral Program To show our appreciation, we invite you to take advantage of our Referral Program. Our Story Of course, technology is key to getting your business up…but it’s customer support that keeps your business running. And we’re not talking about the over-promised (yet often underdelivered), scripted kind of customer support you get from run-of-the-mill retailers. We’re talking about the real, tough-to-find, die-hard support that keeps your doors open when your business is open.Live feed from the dog house Click here to hear what the Paisley is listening too Why Big Hairy Dog? A POS system needs to be smart enough, flexible enough, and adaptable enough to stay one step ahead of customer demands, aggressive competitors, and the market itself.” — Mick & Sandy Malaney The Real Story?The fast-moving world of retail technology is changing every single day. More and more, store owners are turning to technology partners for help. Enter Big Hairy Dog. Three decades from its founding, Big Hairy Dog is the technology partner for thousands of stores worldwide. Brick-and-mortar to ecommerce to mobile, this Dog runs full speed to meet a store owner’s demands. However, it’s long after the technology is installed that Big Hairy Dog earns its bones. It’s simple: Day in, day out for thirty years personifies commitment. Retail evolves, technology changes, staff transitions but Big Hairy Dog remains faithful to the store owner’s vision. Outlasting the competition proves many things, but at Big Hairy Dog nothing is taken for granted. It’s why founders Mick and Sandy Malaney insist on being available to you 24/7, including holidays. It’s one thing to proclaim award-winning customer relations, it’s quite another to make available personal phone numbers. Call them any time, for any reason. Mick Malaney President & Co-Founder Cell Phone: (916) 803-3939 Sandy Malaney CEO & Co-Founder Cell Phone: (916) 802-3939 Sandy Malaney CEO & Co-Founder read more Mick Malaney Co-Founder & President read more Todd King VIP Division Manager | Senior Software Technician read more Cynthia Paez CFO read more Jeff Kenshol Reports Ninja read more Art Benoit Senior Technician read more Felicia Casper Princess read more Ken French Senior Technician read more Karen Page VP of Sales & Marketing read more Join Our Team Are you interested in helping hard-working specialty retailers around the world not only grow and expand but keep their businesses running smoothly? Do you embody the customer service values that differentiate us from the rest of the pack? If so, we invite you to explore our career opportunities. Explore Career Opportunities LOOK NO FURTHER CALL BIG HAIRY DOG AND GET STARTED TODAY! 800.377.7776 CONTACT US Big Hairy Dog Information Systems, Inc. 3205 Ramos Circle Sacramento, CA 95827 P: 800.377.7776 F: 916.368.1411 email: service@BigHairyDog.com TECHNICAL SUPPORT P: 916.368.1070 email: tech@BigHairyDog.com SUPPORT HOURS Monday – Friday: 6AM-6PM PST Saturday: 9AM-5PM PST Sunday: 9AM-2PM PST OFFICE HOURS Monday – Friday: 8AM-6PM PST Saturday: 9AM-5PM PST Sunday: 9AM-2PM PST After–Hours Phone Number: 916.368.1070 JOBS We are always looking for talent! Click here to explore available positions. × Get More Information Contact Us × Name * Organization / Business name * * Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba...